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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
Deutsch
Tag: retail experiences
10 Years Ago…
David Polinchock
05/05/2014
Is Your Store Ready for Tomorrow's Customer? (Slideshare)
Alain Thys
19/03/2014
Navigating the Consumer Journey – A Report by Kantar WorldPanel
Dick Stroud
07/03/2014
Do You Allow Your Employees the Space To Be Great with Customers?
Maz Iqbal
27/11/2013
No Muzak Here
David Polinchock
17/10/2013
Radical Differentiation at Lululemon
Denise Lee Yohn
30/03/2012
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