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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
Deutsch
Tag: planning
7 Pragmatic Tips on Starting Your NPS Program
Marina Natanova
01/07/2013
70, 20, 10
Neil Perkin
20/02/2013
Communications Planning in 2013
Neil Perkin
14/10/2012
Planning for a Successful Customer Experience Journey
Annette Franz
15/08/2012
Welcome to 2012 … Will You Make It Matter?
Alain Thys
02/01/2012
Agile Budgeting
Neil Perkin
03/12/2010
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