organizational behaviour

Why Aeroplanes Don’t Fall Out Of The Sky; Why Business Screws Customers and Hospitals Kill Their Patients

I invite you to ponder the following

1.     Why is it that commercial aeroplanes don’t fall out of the sky?

2.     Why is it that terrorism did not take root, establish itself, and grow in the USA/UK?

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How To Perform a Strategy Audit in 10 Minutes

Guest Post by: Laszlo Kövari

Admittedly this is somewhat provocative, but perhaps not that far-fetched.

Considering that over 90% of companies are mediocre, it doesn’t make much sense to even raise the question of strategy. Companies are mediocre because they have no leadership who could provide a concept that may serve as the foundation of any kind of strategy, so they are, without exception playing catch-up. Their „leaders” are staring in the rear-view mirror and at various indicators while stepping ever heavier on the gas pedal. All the while there is only one song coming from the speakers at maximum volume: faster!

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Customers Are Talking: Why Do Companies Continue to Do Such Dumb Stuff?

Two blog posts struck a chord with me this week. First, Bob Sutton posted on Wal-Mart’s decision to stock Girl-Scout-cookie knockoffs (the delightfully-named “Thin Mint-y Gate“). Then David Pogue provided an update on “Take Back the Beep,” his campaign to get wireless companies to stop playing lengthy introductory messages to callers trying to leave voice mail.

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Context over Dogma

by: Sigurd Rinde

Context: "The circumstances that form the setting for any event, statement or idea, and in terms of which it can be fully understood and assessed."

Dogma: "An authoritative principle, belief or statement of opinion, especially one considered to be absolutely true regardless of evidence, or without evidence to support it."

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In an Economic Downturn like This, Smart Companies Will Do Different Things and Do Things Differently. It's Called 'Innovation'.

by: Idris Mootee

In today’s chaotic world of business (that's a true and accurate description), traditional management consultants have little to offer beyond cost cutting and consolidation, the adv agencies are keen to remind you to keep your media spend and the technology consultants continue to lure you to outsource your whole company to a low cost country, you are almost guaranteed to fail if you do all of these.

 

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Big or Small, Market Leader or Niche Player?

by: Sigurd Rinde

Why not small company, agile and market leader?

Why must big turnover equal huge payroll?

Allow me:

When my colleague and I did one of our first LBOs many years ago (can manufacturer) we found a "tellers window" where the employees lined up for their brown envelopes with cash at payday.

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Meetings - a Silent Sigh

by: Sigurd Rinde

Meeting of minds are core to our existence, and almost always a pleasure (except for that chance brush with a surly parking meter overlord of course).

But there is another kind of meeting, mostly an intracompany phenomena: The project workflow node par excellence, the book-ends of any process snippet in our daily Barely Repeatable work day.

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Classrooms and Other Venues

by: Sigurd Rinde

Stumbled over a theme close to my heart - "Most classroom learning sucks" posted by Kathy Sierra at Headrush.

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Roughnecks Learn to Learn from Mistakes

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Innovation Is Everybody's Responsibility

by: Design Translator

A few times a year most companies tend to start or re-look at their Innovation and product development cycles for the following year. Often involved in such matters, I’ve experienced that most of the time elements of the answer involves innovation and some of the time it also includes design. Ultimately though it often boils down to the one perennial question: “So fellows, what are we going to make?”

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