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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
Deutsch
Tag: organisational change
Industry Reboot
Denise Lee Yohn
06/04/2010
The Quiet Revolution
Neil Perkin
27/03/2010
Agile Planning
Neil Perkin
15/03/2010
Innovative Innovation
futurelab
12/01/2022
Tweeting at the Speed of Scale
David Armano
16/11/2009
Is the Hub and Spoke Model Adaptable?
David Armano
29/06/2009
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