marketing

Titanic, Meet Iceberg

The ANA’s Masters of Marketing Conference (just concluded Saturday in Orlando, Florida) delivered four days chocked full of advertisers in front of other advertisers advertising their advertising.

Doesn’t that sound like an accident waiting to happen?

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Elegant Goth Lolita

Earlier this month, a guest contributor to the blog Racialicious accused Victoria’s Secret of “fetishizing” Asian women because it packaged a mesh teddy with a matching fan, hair chopsticks, and faux geisha obi belt (pictured on an Anglo model). The predictable social coverage swarm ensued, and now the product has disappeared from the company’s site.

I can’t decide if I’m inspired or depressed by the news.

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Communication – Turning a Media and Content Tool into a Business Instrument

In order to become a more central component of business strategy the vernacular, thinking and application of communication needs to mature – from a content and media tool to a more versatile business instrument.

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Why Not?

There are certain marketing tactics that drive me nuts, and one of them is using any excuse to capture attention. So I regularly rail against stunts like Old Spice’s viral videos, which I liken to purposeful car wrecks on the side of the purchase funnel road. Its latest — Muscle Music, which features a guy getting his muscles shocked as if his body were playing a song — has accrued 7 million views on Vimeo and almost a million on Facebook.

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How Do You Explain Marketing to a Six-Year Old?

The other day, I was trying to explain to my six-year old son what I do at Marketo, and he asked “what is marketing?” I thought for a second, and said “Marketing is what you do in business when you want to help convince people to buy what you have to sell.”

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Mike Fox on Marketing at Facebook

What are some of the latest developments in Facebook marketing? How is Facebook changing the nature of brand-building?

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Marketing's Revenge

Now that we’re starting to see the first class of major brand CMOs who embraced the inanity of non-marketing marketing via social media bite the dust, their former employers are acknowledging the fundamentals of smart marketing…albeit with new twists and technologies.

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Why Price Matters and How It Is Tied Up with Marketing, Service and Customer Experience

In a recent post, I wrote:

“Bob Thompson shared the results of research he had been involved in some years ago. When customers were asked what constituted ‘customer-centricity’ they came up with: product quality/fitness for purpose; customer service excellence; being treated fairly; and price. Bob made a big play, as do others, about price only being fourth on the list. I will be writing a post on the price myth soon.”

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Ten Takeaways from BlueGlass LA: The Internet Marketing Experience Part 1

by: Jason Miller

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Juice Your Marketing with Dopamine

Dopamine-driven marketing sounds scary, but it’s more common than one might expect. Dopamine is a key element in the brain’s reward system, and when marketers trigger that system they can reinforce behavior and create positive associations.

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