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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
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Tag: loyalty
Say Cheese
Denise Lee Yohn
22/06/2011
Replies Can Change Customer Minds
Roger Dooley
19/03/2011
Build Loyalty like George Bailey
Roger Dooley
10/01/2011
The Loyalty Open Definition Experiment: Lessons Learned
Esteban Kolsky
08/09/2009
The Two Loyalty Models Compared in a Nutshell
Esteban Kolsky
13/05/2009
Customer Loyalty is Real-Time
futurelab
12/01/2022
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