Does "chasing the competition" describe your approach to product, services, or customer experience design? Are you more focused on what your competitors are doing than on your own business and your own customer experience strategy?
“We are like dwarves standing on the shoulders of giants,” Bernard of Chartres.
“Good artists borrow, great artists steal,” Picasso, or, more likely, TS Eliot.
You’re “stepping all over Apple’s IP,” Steve Jobs.
"Live in the market, not in a spreadsheet" Cheryl McKinnon
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