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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
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Tag: Esteban Kolsky
Three (More) Rules for Making Social Marketing Work
Esteban Kolsky
16/10/2009
The Three Rules for Making Social Marketing Work
Esteban Kolsky
22/09/2009
The Loyalty Open Definition Experiment: Lessons Learned
Esteban Kolsky
08/09/2009
The Fallacy of Measuring Feelings, or How to Capture Lighting in a Bottle
Esteban Kolsky
20/05/2009
The Two Loyalty Models Compared in a Nutshell
Esteban Kolsky
13/05/2009
Customer Centric? Where Is the ROI on That?
Esteban Kolsky
30/04/2009
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