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Menu
Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
Deutsch
Tag: Esteban Kolsky
GetSatisfaction: the Controversy Cannot Hide the Facts
Esteban Kolsky
17/04/2015
The Scapegoat Mentality
Esteban Kolsky
17/03/2015
Fixing Predictive, Making Anticipatory Work
Esteban Kolsky
28/02/2015
ICYMM: The Modern Customer Interaction
Esteban Kolsky
10/02/2015
Stop Talking about Digital Transformation
Esteban Kolsky
06/02/2015
The Silent Rise of Chat in Customer Service Adoption
Esteban Kolsky
02/02/2015
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