Build Emotional Connections to Your Customers!

By Anja Thielsen Valentino, Loyalty Group
 
More than half of all customer's buying decisions are based on emotions on a conscious as well as a subconscious level. How can companies meet these emotions and ensure strong emotional Customer Relations?
 
Emotional connections to the customers are key to develop loyal customers and company ambassadors. Today, most commercial companies are not in doubt about the significant value of loyal customers!
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