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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
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Our philosophy
People, Partners and Places
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English
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Tag: emotion
Hire Happy People!
Roger Dooley
23/10/2010
Brand Talk on Love, Sex and Emotion. Marketers Love Drinking Their Kool-Aid.
Idris Mootee
26/09/2010
Maslow, Emotion, and a Hierarchy of Service
Denise Lee Yohn
04/09/2010
Sentiment Mining
futurelab
12/01/2022
The Fallacy of Measuring Feelings, or How to Capture Lighting in a Bottle
Esteban Kolsky
20/05/2009
Yves Behar on Design in 2012
futurelab
12/01/2022
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