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Menu
Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
Deutsch
Tag: emotion
Are Your Customers Emotionally Unavailable?
Annette Franz
04/06/2016
Print vs. Digital: Another Emotional Win for Paper
Roger Dooley
09/07/2015
What Does the Facebook Experiment Teach Us?
danah boyd
27/07/2014
The Role of Branding / Purpose in the Digital Economy
HelgeTennø
27/02/2014
The Future of Marketing
Greg Satell
28/10/2013
The Emotional Side of Service Innovation
Lance Bettencourt
30/03/2013
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