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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
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Tag: Design Translator
How Steve Jobs Turned Apple around in 1997
Brian Ling
08/07/2010
Old School Design Methods and the Value of Craft in Our Digital World
Brian Ling
06/07/2010
Rethinking the Hairdryer
Brian Ling
21/06/2010
The Three Minute Rule to Better Understand the Consumer
Brian Ling
01/05/2010
Brands, like Apple, Are the Masters of the Universe!
Brian Ling
16/04/2010
Apple Executives Have Balls of STEEL!
Brian Ling
09/04/2010
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