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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
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Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
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Tag: customer service
Conversational commerce, without the BS
Wim Rampen
18/01/2018
Thoughts оn machine learning for customer service chatbots
Wim Rampen
18/01/2018
Using Communication To Make Your Brand Unforgettable in 2018
Annette Franz
27/12/2017
Online Communities: Help Your Customers Help Each Other
Annette Franz
30/11/2017
The Journey to a Great Customer Service Experience
Annette Franz
31/08/2017
Over-engineering the customers experience
Wim Rampen
09/04/2017
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