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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
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Tag: customer needs
Getting To Know You, Getting To Know More About You
Esteban Kolsky
24/04/2015
Are You a One-Night Brand?
Alain Thys
11/04/2015
Valentine Is Over … I Want a Divorce
Alain Thys
17/02/2015
Do Customers Know What They Need?
Annette Franz
08/07/2014
Four Ways Customer Needs Can Lead to Growth
Lance Bettencourt
29/05/2014
Is Experience Blindness the Default State of the Business World?
Maz Iqbal
22/04/2014
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