Tag: customer experiences

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Customer Experience: Beware the Data Trap

Maz Iqbal 15/10/2015

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Grow Your Business through the Power of Listening to Customers

Annette Franz 08/10/2015

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Want Real Success? Destroy the Company-Centric Customer Experience

Esteban Kolsky 05/10/2015

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Half the Money You Spend on #CX Is Wasted

Annette Franz 25/09/2015

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What Really Annoys Customers About 'Customer Service Pain Points'?

Dick Stroud 21/08/2015

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Disruption Is Less About Technology. It's About Customer Experience. Disruptive CX Strategy Needs To Get Emotional

Idris Mootee 18/08/2015