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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
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Tag: customer experience
Customer 360, Dreamforce 2018, The Langoliers, and a Wish
Esteban Kolsky
28/10/2018
NPS: How to start small and get quick results
Stefan Kolle
10/10/2018
Customer Experience and Customer Service: What's the Difference?
Annette Franz
07/10/2018
Straight from the Horse's Mouth
futurelab
12/01/2022
Three Pitfalls to Avoid with Artificial Intelligence in Customer Service
Esteban Kolsky
11/09/2018
Telling Your Customer Stories through Journey Maps
Annette Franz
22/08/2018
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