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Offerings
NPS and VOC in B2B
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Tag: crisis management
Glowing Reviews
Jonathan Salem Baskin
21/03/2011
Scenario Planning + Managing Your Inevitable Social Media Crisis
David Armano
01/12/2010
Turn a PR Crisis into Positive Online Buzz: Lessons from The Gap
futurelab
12/01/2022
For Want of a Switch
Jonathan Salem Baskin
05/05/2010
Vodafone, Twitter and the challenges of managing your brand in social media
Matt Rhodes
06/02/2010
Social Media as a Crisis Management Tool
Matt Rhodes
22/12/2009
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