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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
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Tag: consumer insights
America’s Mass Affluent – What Is Their Online Behaviour?
Dick Stroud
24/02/2014
The Most Useless Research Stat: Consumer Channel Preferences
Ron Shevlin
15/05/2013
Customer Insight & Analytics Exchange: Highlights From The First Day
Maz Iqbal
13/07/2012
Customer Insight & Analytics Exchange: Highlights From The First Day
Maz Iqbal
13/07/2012
Is TV being ignored? The evidence
Dirk Singer
18/06/2012
Both Facebook Fans and Friends of Fans Spend More Money With Retailers
Dirk Singer
17/06/2012
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