Confirmit

Logo Futurelab
October 28, 2014

New Webinar - How To Optimize Your VoC Program (Nov 12)

We are pleased to announce that on Wednesday, the 12th of November, Futurelab's Stefan Kolle together with Confirmit's Claire Sporton (VP, Customer Experience Management) will run a webinar on how to run a mature, action-oriented VoC program. We believe that listening to your customers is only one part of a truly effective Voice of the Customer program and only a comprehensive and fully integrated initiative can increase your revenue, reduce costs and promote culture change. 

Continue Reading
webinar, Futurelab, Voice of Customer, Confirmit
Logo Futurelab
December 1, 2015

Prepare for a successful VoC Program in 2016 with New Webinar

In today's economy, when people have almost myriad options, it is crucial for your business to have successful and actionable customer experience program. So whether you’re starting out with a new Voice of the Customer initiative or evaluating where you stand with your current program, join our webinar on the 16th of December:

Continue Reading
webinar, Futurelab, Confirmit, Voice of Customer
Logo Futurelab
November 6, 2013

Futurelab partners with VoC/VoE experts Confirmit

Brussels, Belgium: Nov 6, 2013: Futurelab, Europe’s premier customer-centricity advisors, is please to announce its strategic partnership with Confirmit, the leading global solutions provider for Customer Experience, Employee Engagement and Market Research.

Continue Reading
Voice of the customer, Confirmit, strategy, alliance, Voice of Employee
Subscribe to RSS - Confirmit