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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
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Cases
About us
Our philosophy
People, Partners and Places
Contact
English
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Tag: buying behaviour
4 Key Customer Touchpoints Where Social Media Adds Value
futurelab
12/01/2022
When Loyalty Points Beat Price Differences
Roger Dooley
04/03/2011
When Are Consumers Most Receptive?
Roger Dooley
26/02/2011
The Last Name Effect: Why Zimmerman Is Impatient
Roger Dooley
10/02/2011
Make Buying Difficult
Roger Dooley
13/08/2010
What Yogurt Can Teach Marketers
Roger Dooley
09/08/2010
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