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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
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Customer innovation
CXMA
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People, Partners and Places
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Tag: brand contact touchpoints
Incomprehensible
Jonathan Salem Baskin
06/07/2010
Email Designs Are Neglecting the Needs of Boomers
Dick Stroud
27/05/2010
Brand Management and the 10:45 Per Day Generation
John Sviokla
20/02/2010
Ageing and the Effectiveness of Touchpoints
Dick Stroud
26/11/2009
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