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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
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Tag: banking
Misunderstandings About Bank Customer Rationality
Ron Shevlin
19/04/2014
Why There Is No Amazon of Banking
Ron Shevlin
30/03/2014
Why Do Consumers Open Bank Accounts?
Ron Shevlin
25/03/2014
Maybe The Experience Doesn’t Matter (That Much)
Ron Shevlin
21/03/2014
Are Banks Really Digital Laggards?
Ron Shevlin
15/03/2014
Banks Need Leaders Who Get It (Done)
Ron Shevlin
06/12/2013
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