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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
Deutsch
Tag: B2C relationship
Valentine Is Over … I Want a Divorce
Alain Thys
17/02/2015
How To Interest Your Colleagues in the Customer Voice
Alain Thys
12/02/2015
The Other Golden Rule
Annette Franz
31/01/2015
Is Your Brand a #CX Earworm?
Annette Franz
23/01/2015
Do Your Customers Talk About Your Products or Your Ads?
Annette Franz
20/01/2015
How to Lose a Customer in 10 Days
Annette Franz
08/08/2014
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