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Outsourced NPS Implementation

A full Net Promoter Programme, but affordably?

With 15 years of global experience under our belt, we introduce Outsourced NPS, or NPS as a Service.

After years of seeing Net Promoter programmes die before even being launched we feel it is time for a smart solution: NPS as a service. It is a subscription-based service for those who need the completeness and potential of a full platform, but don’t have the time or resources to manage this internally.

Outsourced NPS means that for a fixed (small) amount per month we will take care of everything NPS for you. We manage your surveys, analyse the results, and make sure you get clear and actionable insights. And if necessary you can even have one of our specialists support you on a regular basis, from one day a week onwards. No headache, no hidden costs. Just results and actions. We do this for both B2B and B2C companies. Ask us for references.

Please find below the SlideShare presentation where we lay out the full approach. Let us know what you think, and give us a call if you want to discuss how we could set up the outsourced NPS programme for you.

Not sure what Outsourced NPS© can offer you?  Let’s just talk!

Outsourced Net Promoter System Implementation from Futurelab
 
Check out our FAQ: 
  1. What is Net Promoter Score (NPS)?
  2. What is Customer-Centricity?
  3. Can NPS make my business more profitable?
  4. Why should I be using NPS instead of my regular customer satisfaction research?
Check out our Net Promoter ® products For more information, please send a note to info@futurelab.net
Check out our Customer Experience products
Check out our Customer Innovation products

 

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