Facilitator – Behaviours coach – Agent of change
If you are not clear about your customer focus strategy Richard can help. If you are clear, then he can help make it happen.
For the last five years as a Consultant Richard has worked with major corporate brands such as Coca Cola, Sony Ericsson and Toshiba, plus several telcos in Eastern Europe and The Middle East. He supports Futurelab clients with customer-centricity strategy creation and execution. He also brings specialist skills in leadership behaviour and executive coaching.
Mobile: + 44 77 1536 9540