WalmartLabs – Taking Big Data Into Retail

by: Jon Stokes, via the fresh networks blog

Walmart, the world’s largest retailer, acquired social media firm Kosmix just over a year ago, creating @WalmartLabs, with the intention to use this specialist R&D unit to define the future of commerce by merging social, mobile and retail.

So far WalmartLabs has released two interesting developments using social:

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Brand Experience Brief: The Store

(This is the first installment of “brand experience briefs” — insights from my audits of new retail and restaurant concepts.)

What: the store

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Walmart Is Reinventing Marketing

Leave it to the company that so many people love to hate to first reinvent corporate social responsibility ("CSR") and now take on marketing.

Walmart has announced that it's creating a new function, called "marketing operations," and slotting its architect of corporate sustainability into the role, and it's taking its private brands marketer and putting her into the sustainability job. These moves say profound things about the marketing world, how Walmart is reinventing it and, by default, how it's leaving other marketers in the dust.

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