I originally wrote today's post for CallidusCloud. It appeared on their blog on March 22, 2018.
Naysayers have been shouting "Surveys are dead!" from rooftops for a couple of years now. Well, they're not dead (yet), but companies are certainly looking for alternative approaches to customer and employee listening in light of the fact that survey burnout is a real problem.
Brussels, Belgium: Nov 6, 2013: Futurelab, Europe’s premier customer-centricity advisors, is please to announce its strategic partnership with Confirmit, the leading global solutions provider for Customer Experience, Employee Engagement and Market Research.