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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
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Tag: value creation
How the Brand Utility Makes Marketing Truly Customer-Centric
Ingmar de Lange
03/02/2014
Should You Be Thinking More About the Customer… Or Less?
Greg Satell
16/12/2013
How Big Data Can Create Real Business Value
Greg Satell
11/12/2013
Use a Gift Strategy to Add Value
Roger Dooley
26/11/2013
You Don’t Need to Beat Your Competitors, You Need Innovation.
Brian Ling
05/09/2013
Consumers Do/Don’t Want Relationships With Brands
Ron Shevlin
01/06/2012
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