Using Twitter to Harvest Ideas:

One powerful use of online communities is to help get new ideas into a business; taking advantage of the fact that many (if not most) of the best ideas for your business are likely to come from outside, from people who don’t work for you. There are some well know examples of businesses working with consumers on co-creation in this way: MyStarbucksIdea and Dell’s Ideastorm being among the most well known.

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The Early Adopters Aren't Always Who You Think They Are

Within the tech world, the explosive growth of Twitter has (literally) been front page news over the past six months, with Twitter appearing on the cover of TIME Magazine and New York Magazine, among others. What's interesting is that Twitter's phenomenal growth hasn't come from where you'd think it would come from -- early adopters in the young teen demographic.

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Twitter: 'Pointless Babble' or Peripheral Awareness + Social Grooming?

I challenge each and every one of you to record every utterance that comes out of your mouth (and that of everyone you interact with) for an entire day. And then record every facial expression and gesture. You will most likely find what communications scholars found long ago - people are social creatures and a whole lot of what they express is phatic communication. (Phatic expressions do social work rather than conveying information... think "Hi" or "Thank you".)

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John Quincy Adams Didn't Tweet

The Massachusetts Historical Society is publishing the one-liner diary entries that President John Quincy Adams made in late August, 1809; his posts were all 140 characters or less, so it’s doing it via Twitter. You can read them as if he’s tweeting each day, 200 years later.

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Three Steps to Improve Your Social Web Literacy

We wrote last week about the rise of social web literacy – how people are having to get used to a new way of communicating and a new way of using language to share information and ideas. It’s not just the technology and tools available to us that are different, the real change comes when people use these tools, adapting what they say and how they say it.

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Twitter 101 - A Guide to Twitter for Business

This week has seen Twitter launch Twitter 101; a guide for businesses of how to use Twitter. We’ve looked before at how organisations can use Twitter, and this guide covers the basics as well as showcasing a few cases studies of what some businesses are doing.

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Is the Hub and Spoke Model Adaptable?

We've been doing a bit of thinking on how organizations can re-design themselves as social systems which produce emergent outcomes—that is, results which move business forward and tend to emerge in an organic fashion. Twitter's growth due to end user innovation, an open API, and other drivers are an example of this.

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From Social Media to Social Business Design

We are now seeing conferences dedicated solely to Twitter—the latest was Jeff Pulver's 140Char held in NYC. Like many others who were not at the event, I was able to attend virtually through following tweets. After a while I thought to myself—wait a minute, we're still just talking about "social media" in silos. What about the bigger picture? And what do you ask is the big picture?

Great question.

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Understanding Retweeting on Twitter

As we try to work out how Iranian citizens, activists, journalists, new media propagators, and politically conscious folks are using Twitter to converse about the Iranian election, we need to step back and think about some of the practices that are core to what's taking place. One of these is retweeting, or the act of spreading a message along inside Twitter. Earlier this week, Scott Golder, Gilad Lotan, and I just finished a descriptive paper on retweeting as a conversational practice:

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Bandwagons Are Boring

by: Jonathan Salem Baskin

Jack and Suzy Welch opined on their new love of Twitter in a recent international issue of Business Week, and I couldn't help but think of two rather snippy things:

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