third place

Would You Like a Coffee with That Wi-Fi?

Once upon a time, Wi-Fi was a novelty in coffee shops. It was an unexpected bonus that we encountered when patronizing certain Starbucks or some other forward-looking establishments.]

But what was once a delight if found has become a disappointment if not found, or not working, or not free. Now any self-respecting coffee shop wouldn’t be caught without free Wi-Fi.

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Starbucks 3.0 – A Retail Experience

(This is the second in a mini-series of reviews of retail concepts that have caught my eye. Yesterday I introduced 77kids in Times Square, today it’s Starbucks in Seattle, and tomorrow will review one last example of what makes a store more than a store – a real experience.)

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