technology

VoC: What’s Wrong With VoC and How Do You Get It Right? (Part I)

I like the folks at Mindshare Technologies – specialists in customer surveys and enterprise feedback. We share a philosophy, YOLOMAD: you only live once, make a difference. From what I can tell they are passionate about helping companies to get access to the Voice of the Customer and use that to improve the customer experience and cultivate customer loyalty that delivers revenues and profits.

Continue Reading

How Technology Has Changed Childhood – Ten Stats

Over the past eighteen months Internet security company AVG (disclosure – Rabbit client) has been carrying out research to see how technology has changed childhood, beyond recognition from someone who grew up twenty or thirty years ago.

Continue Reading

Technology Set to Evolve and Confuse until 2040

I’ll be quite old then, so perhaps won’t even have the ability to touch, shout or finger my way around technology like I can now. However, I’ll be safe in the knowledge that at the ripe old age of 62 there will be lots of interesting technology out there which will have evolved from the stuff we are playing around with now.

Continue Reading

Is the Internet Becoming the Bot Net?

On the Internet, we’ve reached a tipping point where more than 50% of all Internet traffic is no longer generated by humans – instead, it's generated by a motley mix of search engine spiders, bots, scrapers, scammers, hackers and, yes, spies. We are no longer talking about the Internet, we are talking about the Bot Net – a “bot-mediated reality” where algorithms and bots influence where we go, how long we spend there and with whom we communicate. 

Continue Reading

Decision Fatigue is Why Designers Need to Respect Consumers

It was not very long ago that the world was filled with objects like the dreaded VCR. That piece of crap was supposed to make our lives better by recording our favorite TV shows so that we could do more important stuff like going for dinner.

Continue Reading

Technology

Everything human made has at some point been technology. Examples of this are asphalt, waffles, language, pencil, science and the kitchen. Lately we’ve had advances in electronic engineering, which is often what people are thinking about when they use the term technology; the PC, mobile phone, the Internet and analytics.

Continue Reading

The New Digital Realism: Retina Display, Lytro and Senseg

The real world has never been more real, with the latest proof being the release of the much-hyped Retina Display on the new iPad from Apple. This new tablet screen, boasting a jaw-dropping 3 million pixels of visual goodness, promises visual clarity greater than that capable of being processed by the human retina. In a review for The Washington Post, Joshua Topolsky compared the new Retina Display to "glowing paper."

Continue Reading

Will Technological Change Lead to Abundance or Extinction?

At this year’s TED conference, which brought together some of the world’s leading thinkers and innovators, one of the most provocative debates challenged participants to consider the future of the earth. Two stunning TED Talks – “The Earth is Full” from Paul Gilding and “Abundance” from Peter Diamandis – were scheduled back-to-back to lead off the conference.

Continue Reading

First Few Slices of Technological Innovation at #mwc12

You certainly know you are in Spain when you can spot the Patanegra at a buffet, but the motivation for the happy few who were present and invited act the showstoppers event in Barcelona today, didn’t quite come for the quality of the cured ham. Press pass bearing delegates (including bloggers) were indeed allowed in after a short wait a little after 4pm on Sunday 26th and therefore I was able to spend two hours looking at some of the innovations which were on display. Here is a selection, enhanced with a few pictures.

Continue Reading

The Next 80% (manuscript)

The following text is the manuscript to my presentation The next 80%.

 

 

Continue Reading
Subscribe to RSS - technology