technology

The True Superhumans Are Already Among U

We used to think of “superhumans” as comic book heroes possessing extraordinary, even divine-like powers. Now, we are realizing that the true superhumans are already among us – they are the extraordinary Paralympians who are actively embracing technology as a way to transform their “disabilities” into “super-abilities.”

Continue Reading

The Future Isn't About Mobile; It's About Mobility

Originally posted on the Harvard Business Review

While the globe grapples with uncertain economic realities, "mobile" appears to be gold.

Facebook is expected to announce their uniquely targeted mobile advertising model before the end of the month. Amazon is talking to Chinese manufacturer Fox Conn with ambitions of building their own mobile device to serve as a complement to Amazon's considerable digital ecosystem of products and services.

Continue Reading

A Niche in Our Own Industry

Does technology affect people – or just our access to them? This has been a popular question, which has defined much of the discussion concerning the digitization of communication for the last ten years. Unfortunately it is slightly irrelevant. And more importantly – and critically – it has managed to distract us from seeing the other important changes we are facing.

Continue Reading

Microsoft has sent a Warning Shot to the OEMs

So I missed the Microsoft Surface launch big time. It was only recently that I managed to have a look at what this product means to the industry.

Continue Reading

2012, Year of the Chinese Internet Industry Growing Beyond Borders: It Is just the beginning

What is currently planned at Alibaba, Tencent, Sina, and Baidu worth an additional paper. My duty is to continue the story published last year and called “Chinese Internet industry ready to grow beyond borders”.

Continue Reading

IBM’s CEO 2012 Study: Is Technology Really The Number One Priority of CEOs?

In the second half of 2012, IBM issued its fifth biennial Global CEO Study titled Leading Through Connection.  IBM says this study is based on face-to-face conversations with more than 1,700 CEOs in 64 countries.  I have been reading it and want to share with you what I make of it.

Continue Reading

X Marks the Spot of the First Cyber War

DARPA – the government organization that brought you the Internet – is back, this time with an audacious five-year, $110 million research initiative to militarize cyberspace. Called Plan X, DARPA's plan reflects a disturbing tendency these days – the willingness of governments – including your very own U.S. government - to weaponize and militarize the Internet.

Continue Reading

We Are in Culture Not in Sales

When the mobile and social web combine they create the basis for a completely new Internet. Which radically differentiates itself from the shape of the current one.

Why is the mobile social Internet different from the old Internet?

Continue Reading

Your Doctor Is an App When Technology Is the Cure

It used to be that the word "doctor" brought to mind an image of a kindly old man in a small office with a stethoscope, but now it conjures up an image of an app on a smartphone or a high-end digital device transmitting medical information over the Internet. As digital innovations continue to cross over into the healthcare space, they are forever changing the way that we think about medicine, healthcare, and even the role that doctors have in curing us. “Digital health” has the ability to influence not only how we think about healthcare, but also to bring the exponential computing gains possible within the digital world into the world of slower-moving medicine.

Continue Reading

VoC: What’s Wrong With VoC and How Do You Get It Right? (Part II)

In the previous post I shared the first part of my discussion around VoC with Erich Dietz, VP of Business Solutions at Mindshare Technologies (specialists in customer surveys and enterprise feedback).  The key point of that post was captured in Erich’s words: “No-one is really doing VoC surveys with the customer in mind!” In this post I wish to share/discuss with you the other big issue that came up in my conversation with Eric.  Before that lets just briefly summarise best practice in soliciting customer feedback.

Continue Reading
Subscribe to RSS - technology