storytelling

by: John Caddell

In trying to talk to companies about using narrative techniques and other ways to mine the non-quantitative data they have but never make use of, especially for strategy and innovation, this post from Dave Snowden will be a significant asset.

by: Mark Rogers

This definition of social media is hard to beat. It boils to three steps:

by: Nancy Baym

Last Thursday and Friday I had the pleasure of attending a retreat of the Convergence Culture Consortium, an alliance between a core group led by Henry Jenkins and William Uricchio in Comparative Media Studies at MIT, industry partners, and consulting researchers made up of people like myself looking at issues around participatory audiences, media convergence, and all that good stuff.

by: David Polinchock

I got to listen to Michael Eisner rehearse yesterday and enjoyed it a great deal. His first point is that the killer app is creative storytelling. Long relationship between storytelling and emerging technologies. Storytelling is an emotional experience and there's no better way to connect with consumers.

I was doing an interview for a new book about experiential marketing and I was asked about the importance of brand ambassadors.  My response was that while they were certainly very important when you were doing marketing events, the truth is that there shouldn't be a select group of brand ambassadors. Every employee that you hire should be a brand ambassador. We've written about the importance of retail in the past and updated our thoughts:

by: David Armano

by: Idris Mootee

I was often asked the question of what "design thinking" has to do with business strategy. When talked about "design thinking" people refer to aesthetics (mainly high stlye design or usability) and generally they cannot relate to strategy (strategy means spreadsheet).

by: Idris Mootee

by: Idris Mootee

Web 2.0 is a loaded term that is unarguably subject to enormous amount of hype but now also a lot of serious corporate interest. Different people define Web 2.0 in different ways, which are often confusing and is understandable (same as branding, strategy and many other words). I have written a lot the last few weeks on Web 2.0 and Media 2.0.

by: Idris Mootee

Every individual in this world shares one commonality which is we all have stories to tell. Some have very interesting ones and some are sad. It is like we all have a photo albums or a 60 minutes documentary that talks about our life. The older we get, the more repetitive these stories become. The true role of story and storytelling is much greater, older, and elemental than Hollywood.