social roles

Social Roles in Web Communities

by: Roger Dooley

Every community operator knows that it takes different kinds of participants to be successful. Some people come looking for answers, others come to help. Some like to expound at length, while others say little. Some are lurkers, others are prolific contributors. Researchers from Cornell and Microsoft have produced some interesting research that graphically represents different community roles.

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to remember or to forget? on babies and beer goggles

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