5 Business Lessons from the Debacle at the New Republic

Leadership is a tough business, especially in the digital era. In earlier times, managers paid their employees to perform tasks and directed them how, where and when to do them. These days, however, professionals are paid to solve problems and think creatively about products, strategies and new technologies.

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Customer Experience Lessons from Bodybuilding

Have you made your 2013 New Year's resolutions?  Did they include any health and fitness goals for the year? In honor of that particular resolution, I thought this was a good time to make the connection between bodybuilding and the customer experience.

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