infographics

Guest post by Veronica French 

In today’s real-time economy, customers have high customer service expectations. Excellent customer service starts with offering a speedy and seamless experience across your support channels. How will your company keep up with demand and deliver great omni-channel support?

Guest Post by Salesforce Canada 

Considering more than half of consumers would pay more for a better customer experience and that it takes 12 positive customer experiences to make up for one negative one, quick, effective service should be top of mind for any business. 

Guest Post by: Jason Miller

Do you check to see how many likes your Instagram photo has every 5 minutes? Do you remove vowels from words in your Tweets? Have you checked in at your local Starbucks more than anyone else? Your answers to these questions will determine whether or not you have an unhealthy relationship with social media.

The more we contribute, communicate share and talk online the more we leave a trail of personal data in our tracks. This may be data about what we say to whom on Twitter, when we are most active or the photos we take. Or it may be data that we have captured from a specific activity – data on every run I have done in the last two years is stored by Runkeeper, for example.

by: Jason Miller

It’s a business-eat-business universe and B2B marketers today must utilize social media channels if they want a chance at surviving alone in the deep recesses of space. Businesses that understand the importance of adding social elements to their marketing campaigns empower customers and prospects to share with their networks. This peer-to-peer word of mouth messaging is highly trusted and very effective in amplifying the impact of your campaigns.

by: Jason Miller

Gaming companies know a lot about how to light up your brain – to be successful, a game has to be engaging from the start and addictive enough to keep the player coming back. Some video game makers have employed neuromarketing technology to test aspects of game play. We rarely do infographic posts here, but this is one that might be interesting to our readers:

Infographic Art: The Types & Trends Marketers Must Know

There are many types of infographics on the web, all of which share a common goal: to portray interesting information in a compact and visually intriguing way.

Guest Post by: Ruari Grigg

As shown in the infographic below produced by agency Get Satisfaction, there are some astonishing figures about where executives believe social business will take us over the next few years:

Guest Post by: Maria Pergolino

American composer Stephen Sondheim once said, “Art, in itself, is an attempt to bring order out of chaos.” That said, the true art of an infographic is in finding a way to tell the real story behind the numbers. There are a number of things that should be taken into consideration when creating an infographic. Here are nine key characteristics to keep in mind: