Idris Mootee

Design Thinking, Business Transformation and the Creative Enterprise

It is time to take a look at the report card of our design for business organization, management and strategy. After half a century of quality movement, brand management, marketing and category management, globalization, customer service automation and organizational design fine-tuning, we should have a pretty good of idea of what is working and what is not.

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Innovating within or outside the Core? Let's Start with What Is the Core?

One interesting dilemma about strategy and innovation is how far we move away from our core and more importantly how do you define the core? What are the core competencies of Gap? Netflix? LVMH? BMW? Hermes? Canon? Nike? Marc Jacob? Blackberry? Samsung? HP? Target? Starbucks? Do they even have anything in common?

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With the Emerging of the New "Object-Culture" - Meanings Are Sought through Social Identities, Visual Information and Interfaces / Interactions

There are objects that I love for many different reasons. They range from my Leicas to my JBL speakers, LV bags, Prada shoes and Mac computers. Objects that are highly functional can also be highly personal … expressive, reliable and artistic.

 

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Officially Launching the First and Only Design Thinking and Innovation Magazine - M/I/S/C. Available in 18 Countries. Now Reviewing Proposals for Foreign Language Editions.

Great launch party last night for M/I/S/C, second launch party in San Francisco in a few weeks... and then Shanghai. 200+ cool people showed up. Food is good... and the cupcakes too. Special thanks to the folks who pulled this off in such a short time...  Ashley, Lucy, Marla, Sherry, Jessica, Christian, Brooke and a few others... great job!

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Can You Teach MBAs to Be More Creative? Or Can Creativity Be Taught at All? I Think So. Same for Making Good Cupcakes.

The picture above is the Valentine's Day cupcakes Sarah Yoon (an IC designer) designed and produced, limited edition and no photoshop. Yum. I am happy to discover that many of our folks have talents outside their work and formal training. One guy makes bowtie and another one makes coasters. I think it is important that people should possess an artistic craft outside Adobe CS5 and Power Point.

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The Most Important Feature Lacking in ERP Systems Is the Kill Switch. If You Want Innovation to Happen Fast, Look for That Switch.

Innovation happening in different sectors, such as advanced technology, government, social enterprise, multi-national corporations and non-profits is exciting.

 

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Does a National Design Policy Make Sense? Most Activities Are Purely Academic and Rarely Create Any Real Impact.

The idea of how effective a national design policy is came up a few times this week during casual conversations with my friends in the design world. I am generally unimpressed with these activities because I am a result-oriented person and I don't waste time on just talking. I've seen many of these paper written up that don't worth the paper that they were printed on.

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The Next Time You Pick Up the Phone to Call a Customer Service Agent You Might End Up Talking to an Inmate in Tijar, India.

Global customer servicing outsourcing is touching us everyday and sometimes you don’t know who you’re talking to on the phone or online when you call your service provider.

 

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Art Is Like Viagra for Science. Art and Science Complement Each Other in All Forms of Sense-Making. The Magic Formula for Innovation.

“If you’ve never been lost you’ll never end up getting anywhere new”. That was a great opening line when Dan Widen tried to sum up his observations on day one of the event. It was the first time I met him in person and I must say I really like him. Not only his achievements but his personal style of reflections.

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Powerful and Affordable Real Time Data Mining, Visualization and Interactions Are Powering Up a New Culture Act - and Enabling "Infovation"

Just landed in Rhode Island and spending the next 2 days in Providence, long working sessions ahead, expect to some productive knowledge exchange. The topic will be around where arts meet science, design meets technology.

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