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Menu
Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
Deutsch
Tag: expectations
Expectations: The Mother of All Frustrations
Annette Franz
15/08/2017
Emotions, Taste, and Expectations
futurelab
12/01/2022