enterprise 2.0

ROI for Communities

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Enterprise 2.0 … Show me the ROI

by: Christian Smagg

While Enterprise 2.0 is often described as “web 2.0 meets the enterprise”, what Enterprise 2.0 encompasses is much bigger. Enterprise 2.0 represents a radical change in the way businesses operate and is as much about the people, the culture and the processes as it is about the technology, tools and platforms.

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