Does your company suffer from the "not my job (NMJ) syndrome?"
When was the last time you heard someone being asked to do some task that wasn't outlined in their job description, only to respond with, "That's not my job?"
Yup. I believe it. It's an all-too-frequent occurrence that employees draw the line in the sand or draw a box around themselves, refuse to do some task, and say, "Not my job." They take longer to explain why it's not their job and what their job is than to actually do what was asked of them. That's a problem!