co-creation

by: Lynette Webb

This was the title of an article I stumbled across, a review of a book about AI and the way minds work. www.emcp.com/intro_pc/reading12.htm. I can't vouch for the book yet, although I've just ordered it... (I have SO many books piled up now, it's getting ridiculous!)... But something about this phrase just really grabbed me.

by: Dominic Basulto

This quote comes from a fantastic article about Wikipedia in the NYT a few days back.

by: Yann Gourvennec

by: Yann Gourvennec

introduction

by: Danah Boyd

by: Dominic Basulto

Piggybacking on the whole "outside innovation" trend, Delta has created a new micro-site called Experience Change, which encourages airline customers to submit ideas, tips and insights into how to make the travel experience better.

by: Yann Gourvennec

By: Chris Lawer

Everyday, marketers, product developers, managers, all business-people in fact talk about “value”. In fact, I reckon it is probably the most popular – yet at the same time, most misunderstood - word used in everyday business conversation.

(Quick “non-empirical test” using Google: Value – 776 million hits, Customer – 583 million hits, “A Definition of Value” – 606 hits!)

by: Dominic Basulto