Citibank

Citibank Opens "Bank of the Future" in New York

Way back in 2003, I worked on an Experience Audit for Chase Manhattan bank in partnership with Bulldog Drummond NYC. We had some great ideas in that presentation and actually opened the presentation with "Chase a Better Experience," which was part of our thematic throughout the entire presentation which we called "Chase Me."

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I Love My citi

by: David Armano

No, I'm not talking about Chicago.  Though this city has been very good to me.  I'm talking about citi (or Citibank for those who remember).

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Setting Customers Free

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Reverse Market Customer Experiments

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