While there was never such a thing as a free lunch, it seems that some customer-service innovations in business these days come not just as a benefit, but with a sometimes hidden cost.
Chris Anderson, author of the Long Tail, put out a call for help to visualize his "3 Kinds of Free" model. The above visual is what I've come up with. If you know Chris, can you give him a heads up? Of course, if the Long Tail is valid, he should be able to find this himself. :-)
There’s no shortage of disruptive innovations out there and every start-up has a disruptive idea to create the next big thing. Lots of media play as it is an industry that will continue to attract disruptions due to its very nature. Just look at Joost and Vudu. Joost founded two years ago to provide a global TV distribution platform, melding content owners, advertisers, and users into a single community.
In today's blogpost I'm sharing a couple of reflections on long tail business models. It is be part of the upcoming book in a section that illustrates some popular management theories & concepts through the business model canvas.
When my colleague and I did one of our first LBOs many years ago (can manufacturer) we found a "tellers window" where the employees lined up for their brown envelopes with cash at payday.
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