brand equity

What’s Your Addiction?

Brand as business bit:  A couple of sound bites connected for me recently.

In a recent Bloomberg BusinessWeek piece entitled, “Has CNN’s All-News Strategy Become Old News?,” Alex Sherman writes about the cable networks’ reliance on “the story” to drive its audiences, unlike other networks that balance breaking news with opinions and personalities.  Phil Grffin, president of MSNBC, observed:

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Professor Peter Fader on Customer Centricity

Get ready for interview guest to challenge everything you thought you knew about customer centricity! Peter Fader is the Frances and Pei-Yuan Chia Professor of Marketing at the Wharton School of the University of Pennsylvania, and the author of the book, Customer Centricity.


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Timeless Truths about Brand Loyalty

My Next Book Will Be Called "The Authenticity Gap". I May Not Get Many Serious Readers. How about "Authenticity without Commitment"?

The Authenticity Gap - that should be the title of my next book. Well, I don’t think I have time to write another book, it took me almost 5 weeks last time. I guess I will need at least 8 weeks. But no. Maybe a blog post, it takes only 15 mins. I do like the name, but I guess it won't sell well. Maybe "Authenticity Without Commitment", this is a far better title, I think I can sell 20,000 copies and sell a lot of seminars. Will get sponsorship from BP for sure.

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