Cooties, Conversion, Brain Reboots, and Habits – Roger’s Picks

Here are the most intriguing and useful articles I’ve found in the last week, plus a summary of my own new content. Enjoy!

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Ariely for Free, Getting Unstuck, Placebos, and More – Roger’s Picks

Another week, another few hundred articles and blog posts scanned… here’s a diverse group of stuff you may find particularly interesting.

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Leadership, CRM, Customer Experience: What Is the Price of Greatness?

Many aspire to be great, few are great. It occurs to me that this applies at just about every level and all spheres of human life. Why is this the case?

What is missing the presence of which would make a difference in enabling more individuals-groups-organisations-nations to be great?

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How Technology Is Transforming Our Brains

A while back, Bill Keller of The New York Times stirred up a hornet’s nest when he wrote a column worrying that joining Facebook would have a debilitating effect on his 13 year-old daughter’s intellectual faculties. Technology advocates, including me, pounced.

Now there are new studies out that seem to support his argument. One shows that using search engines decreases our memory and another suggests that GPS may atrophy our brains. Discovery magazine has collected a half-dozen similar examples on its site.

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The Butterfly Effect

Is the Butterfly Effect the antidote to the Broken Windows Theory?

Last week, I wrote about the Broken Windows Theory; in effect, it means that an environment that is not maintained (hence, filled with minor crimes, like broken windows) sends a signal that it is not monitored, which, in turn, leads to the occurrence of larger offenses or issues because no one is watching.

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Drunk Tank Pink by Adam Alter

In Drunk Tank Pink, Author Adam Alter uses his own research and that of others to show how we are all influenced by factors we aren’t aware of or don’t acknowledge as important.

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Things that happen when you start acting rational

Written by: Laszlo Kovari

Yes, yes: we are irrational: we know this, but hey: this is life.

There is ALWAYS A VERY GOOD REASON behind 200 pairs of shoes in the wardrobe, behind hiring 53 highly compliant kids from Deloitte without life or any other experience but PP skills to “transform” our nation wide retail banking operation,

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What Does It Take To Be a Leader and for Leadership To Show Up? (Part II – Authenticity)

Leadership matters. Whilst there are many ways of grappling with leadership, I value the ontological lens and in particular the ontological model of leadership that has been developed and is being taught by Werner Erhard et al. In this post I continue the conversation on being a leader (and leadership) that I started in the last post.

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Content Isn't Branding (continued)

“I hope your clients don’t read Ad Age,” quipped a comment at the end of my latest essay in which I said Chrysler’s “Halftime in America” movie was a great piece of entertainment, but that brands need to be built from behaviors, not image or content.

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Interactions Design Will Enable New Social and Cultural Behavior. How Do You Research These Emerging Behaviors and Their Implications?

Back from London and a very productive week. Many are still sadden by the loss of Steve Jobs. I quote Ginsberg: "I saw the best minds of my generation... angelheaded hipster raging or the ancient heavenly connection, in the machinery of night...". The world misses Steve Jobs.

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