Tag: B2C

Introducing our new product: Net Promoter as a Service (or Outsourced NPS, if you wish)

Stefan Kolle 18/03/2018

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Expert Interview Series: Stefan Kolle of Futurelab On Improving the Customer's Experience

futurelab 12/01/2022

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Amazon Didn't Kill Your Store, You Did

David Polinchock 07/08/2017

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6 Steps to Help You Put Customers at the Center of the Organization, Part 2

Annette Franz 03/07/2017

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6 Steps to Help You Put Customers at the Center of the Organization, Part 1

Annette Franz 22/06/2017

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Are you happy with your VoC or NPS programs?

Marina Natanova 10/11/2016