If you are a media representative and would like to know more about Futurelab and its activities, we are happy to assist you in any way we can. Feel free to get in touch with us at any time via email, through our contact form or via telephone on +49 89 262 029 900
Meanwhile, we hope that you will find the press messages and statements below of value.
- Futurelab’s Blog is one of the Top 75 Customer Experience Blogs - October 26, 2020
- The Customer Experience Maturity Assessment is now certified - September 29th, 2020
- Futurelab is launching weekly CX webinars - June 25th, 2020
- Customer Experience Challenges 2020 Research - May 10th, 2020
- Futurelab launches QuickPulse - stay on top of the needs of your customers - April 8, 2020
- From worthless to priceless: Transforming your Contact Centre into a Customer Value Centre - March 31, 2020
- Futurelab joins forces with infinit.cx as an independent subsidiary - November 10th, 2019
- Futurelab’s founder will be judging at the International Customer Experience Awards 2019 - October 28th, 2019
- The Future of the Automotive Dealership - July 22nd, 2019
- Maximize the Results of your B2B Voice of the Customer Programme: The Ultimate Guide - April 22nd, 2019
- Getting customer experience out of the defence - Futurelab and infinIT.cx - January 25th, 2019
- Download an infographic, which will tell you about compatibility of Net Promoter Score surveys or programmes with the new European General Data Protection Regulation (GDPR). - March 26th, 2018
- Introducing our new product: Net Promoter as a Service (or Outsourced NPS, if you wish) - March 18th, 2018
- Outsourced NPS, New management, and more news - March, 2018
- 7 pragmatic initiatives for CX in 2017 - December 22nd, 2016
- Are you happy with your VoC or NPS programs? - November 10th, 2016
- Easy guide to choosing the right metric for your Voice of Customer program - November 8th, 2016
- Do you speak customer? Then speak to us… - June 21st, 2016
- Avaya Announces Strategic Partnership with Futurelab - April 7th, 2016
- Webinar: Best Practices for Multi-Channel VoC Success - February 25th, 2016
- Futurelab announces new strategic partnership with Avaya, global leaders in customer contact centre technology - December 9th, 2015
- Prepare for a successful VoC Program in 2016 with New Webinar - December 1st, 2015
- Do you speak customer? Then speak to us.... - May 7th, 2015
- Futurelab. Let's Roll... - May 5th, 2015
- Futurelab & Confirmit Webinar - How To Optimize Your VoC Program - November 12th, 2014
- Futurelab partners with VoC/VoE experts Confirmit - Nov 6th, 2013
- Futurelab co-organises first NPS Conference in Düsseldorf (Germany) - August 5th, 2013
