Client-facing - creative - results-oriented
With his customer-centric way of thinking, Thomas brings a wide range of skills and know-how to solving complex business challenges. He has over 20 years of experience in different industries in both corporate and management consulting environments.
Thomas has held various management positions at LivePerson, Inc. and Deutsche Telekom AG in recent years. Prior to that, he was Partner and Managing Director at TellSell Consulting, now part of KPMG. He has a proven track record in designing and implementing growth and efficiency improvement projects. In designing and optimising contact centers and digital customer service organisations, his focus is on building entrepreneurial teams to bridge the traditional gap between business and IT and between strategy and execution, thus creating measurable added value for the customer.