• Occupation: Customer Strategist
  • Organisation: Independent Consultant


  • 20+ years of experience spanning industry, corporate recovery, management consulting and marketing services
  • Passionate about and specialises in customer strategy, customer insights, customer experience, relationship marketing and CRM
  • Currently working as an independent consultant
  • Previously, Consulting Director at Vertex, European Practice Director, Customer Marketing at Urban Science, Senior Client Director at Blast Radius and Head of CRM Strategy at Detica

Blog:  TheCustomerBlog